Terms & Conditions

Website & Customer Terms & Conditions

Welcome to ENGRAVERS’ HIVE Terms and Conditions. Engravers’ HIVE provides an online platform for the sharing of your details We take great care in selecting the products and services featured on our website. These Terms and Conditions set out how we do it all, for you.

This Website is owned and operated by ENGRAVERS’ HIVE a Partnership concern.


1.1. In these Terms,

a) “you” means any person visiting or using the Website;

b) “Agreement” means the agreement between you and Engravers’ Hive for the provision of a platform for the sharing of your details with these Terms & Conditions;

c) “Terms” means any and all of the terms and conditions of use of the Website included in this Agreement or on the website, including without limitation any privacy policy, or in any other agreement which forms part of the Terms;

d) “Website” means the website www.engravershive.com and its related pages, including any mobile site or mobile or other application that we may offer;


2.1. Your access to, browsing, contributions to and use of this Website are subject to the following Terms as well as all applicable laws, rules and regulations. By accessing or using this Website you accept and agree to the Terms, which are legally binding.

2.2. If you do not agree to any of these Terms, you must not visit, use or continue to use the Website. We will, from time to time, revise and update the Terms and we will publish all such updates on our Website. All updated Terms become effective immediately upon being published on the Website.


3.1. All content and all intellectual property which includes text, images, trade marks (registered or unregistered), graphics, photographs, designs, icons, logos and service marks (“Content”) and the selection, arrangement and "look and feel" of all content contained on the Website, belongs to ENGRAVERS’ HIVE. All Content contained on the Website whether past, present or future and is protected by national and international copyright, design and trade mark and other laws. Your right to use the Content is limited only to those rights expressly set out in the Terms.


4.1. Some of the material on this website may be for mature audiences, and parents and guardians should take responsibility for monitoring their children's use of the Website.

4.2. By creating an account or loggin onto the Website, you warrant that you due capacity and authority to access the Website.

4.3. Certain services will only be available after you have registered your details and activated an account with us on the Website or logged onto the Website using your Facebook or Google account details. To register your details and open an account with us, you will be required to submit your data and personal information. You warrant and agree that all information provided to us is accurate, true and up-to-date in all respects and at all times. You also agree to update your account with any changes to your personal information previously submitted as soon as practicable after such personal information changes.

4.4. You are solely responsible to ensure the accuracy of the contact details provided to us. If you fail to receive our communications because you have recorded incorrect contact details or cease having access to any form of contact, ENGRAVERS’ HIVE will not be liable for any loss that may arise.

4.5. ENGRAVERS’ HIVE reserves the right in its sole discretion to refuse to register any account or otherwise allow access to the Website.

4.6. If you breach any of these Terms, we will be entitled to lock or delete any and all accounts or access to the Website, and not accept any further or future account requests or attempts to log onto the Website, by the account holder and their associates.

4.7. You must not use another person’s account without their express prior permission nor permit anyone to use your subscription or account.

4.8. You may cancel your account at any time by sending an email to hello@engravershive.com No refunds will be provided for any competitions or promotions you have entered and paid for at the time of cancellation.


4.9. You are solely responsible for all activity that occurs using your account or logon details, and solely responsible to keep your access to it and your passwords secure. ENGRAVERS’ HIVE does not accept any responsibility for activity or purchases made using your account by unauthorised access of your account.

4.10. If you suspect or become aware of any unauthorised use of your account or that your passwords are no longer secure, you must immediately notify ENGRAVERS’ HIVE and immediately take all reasonable steps to protect your account.

4.11. When you notify ENGRAVERS’ HIVE of your account being accessed without your authority or your account or passwords not being secure, we will immediately lock and cancel your account to prevent any further misuse. We will allow you to register a new account only after we are satisfied, in our sole discretion, that you have taken all reasonable steps to ensure that your account and passwords will be kept secure in the future.

4.12. You agree to release and indemnify ENGRAVERS’ HIVE from any loss or claim arising, whether directly or indirectly, from any unauthorised use of your account COMMUNICATIONS

4.13. You acknowledge that when you Log in or register and use the Website, you might receive correspondence from ENGRAVERS’ HIVE including newsletters, relating to the Website and the business of ENGRAVERS’ HIVE


4.14. ENGRAVERS’ HIVE grants you a revocable limited non-exclusive licence to access, browse, use or contribute to the Website or the Content on your computer or similar device and download and use downloadable Content for personal, private or domestic purposes only or for the sole purpose of making purchases from or interacting with ENGRAVERS’ HIVE.

4.15. You warrant that you are not visiting or using the Website or Content or purchasing any goods or services from the Website or from ENGRAVERS’HIVE for any commercial purpose and will not access, browse, use or contribute to the Website for a commercial purpose.

4.16. Except as expressly permitted in these Terms or on the Website, or with ENGRAVERS’ HIVE prior written permission, you are expressly prohibited from modifying, copying, downloading, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or otherwise using Content available via this Website for commercial or public purposes, including but not limited to use as meta tags or linking the Website or Content on other pages or sites on the world wide web.


4.17. You must not damage, interfere with or disrupt access to the Website or the Content or engage in any other conduct that will or may restrict or limit any other person from using or accessing the Website or the Content. You agree not to, or attempt to, circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any Content or enforce limitations on the use of the Website or the Content within it.

4.18. ENGRAVERS’ HIVE will hold you liable for any loss, damage or claims arising, directly or indirectly, from your interference with the Website, Content, security or access to the Website or Content or in any other way prevent the usual operation of the Website and its availability to the public.


5.1. You will have the opportunity to update details to the Website pursuant to these Terms and to participate in competitions or promotions conducted by Engravers' Hive or third parties from time to time.

5.2. You agree to comply with all restrictions or requirements specified in these Terms or on the Website and you authorise ENGRAVERS’ HIVE to remove any details that fails to comply with such restrictions and requirements.

5.3. Competitions or promotions that are available on the Website may have specific terms and conditions including the requirement.The cost to enter any competition or promotion, if any, may be varied from time to time in the sole discretion of ENGRAVERS’ HIVE.

5.4. Each competition or promotion that is available on the Website may have separate and distinct terms and conditions and it is your responsibility to make yourself aware of and comply with all such terms and conditions. If you believe any term or condition for a competition or promotion is unclear, you must contact Engravers’ Hive to clarify the obligation or restriction prior to entering the competition or promotion.

5.5. Engravers’ Hive accepts no liability for unauthorised use of any of your payment, credit card or bank account details, including due to fraud, forgery or other similar acts. You agree to release and indemnify Engravers’ Hive against any loss, damage or claim arising, directly or indirectly, from any unauthorised use of your payment details, your account or logon details by people you have not authorised to use such payment, credit card or bank account details.

5.6. You are not permitted to use the Website or any content that you contribute to the Website or to any competition or promotion, including any video, ‘advertising’ content. Engravers’ Hive will, in its sole discretion, determine what constitutes advertising which may include the obvious promotion of a branded product or commercial enterprise. Any content that Engravers’ Hive considers to be advertising content will be removed from the Website.


6.1. You acknowledge that Engravers’ Hive is the owner or licensee of all intellectual property rights in the Website and all works and designs therein and nothing in these Terms grants or gives you any intellectual property rights in the Website, works or designs, which to avoid doubt are absolutely assigned to Engravers’ Hive.

6.2. You acknowledge and agree that all content, information and intellectual property on the Website is the sole property of Engravers’ Hive or has been licensed for use by Engravers’ Hive. You are not permitted to use, reproduce, distribute or in any manner share any content, information and intellectual property on the Website or otherwise made available to you in the delivery of services to you.

6.3. Upon contributing or providing content of any kind to the Website, including by uploading videos or entering content via third party sites such as Facebook or Twitter, you immediately grant Engravers’ Hive a licence to use it for the purpose for which it was given and for our reasonable promotional or marketing purposes relating to the Website and you acknowledge that this clause is sufficient to give effect to the licence. You acknowledge that any contribution you make to the Website or via other sites, does not in any way give you a right, title or interest in the Content or the Website and you warrant to Engravers’ Hive you have all necessary rights, including copyright, in the content you are contributing and have not granted any rights inconsistent with any rights granted under these Terms.

6.4. You warrant that any content contributed by you is not unlawful, defamatory, false or misleading, in violation of laws including privacy, harassment or discrimination, infringing rights, abusive, offensive, obscene or inappropriate, including by being vexatious, provocative, an endorsement or a solicitation and there is currently no claim or dispute with any party about any ownership or use of it.

6.5. All material published on the Website may, at Engravers’ Hive sole discretion, be edited, removed or republished for any reason whatsoever.

6.6. You acknowledge and agree that Engravers' Hive may place a watermark on any content, including video, contributed by you and may allow third party placement of advertising at the commencement of your video or other content.


7.1. Engravers’ Hive may collect your personal information for the purpose of delivering the products or services and will hold and use your personal information in accordance with its privacy policy.

7.2. You agree that Engravers’ Hive may disclose your personal information to third parties for the purpose of delivering the services and may make referrals to such third parties where appropriate and where such referral has been previously discussed with and agreed by you.


8.1. Engravers’ Hive may selects third party partners and associates with care and with our customers’ needs in mind. We aim to provide information and services from reputable third parties with quality products or services who will be able to fully deliver that information or those services to you.

8.2. The Website may contain links to third party websites or content (Third Party Content). Engravers’ Hive does not monitor, review or update, and does not have any control over, Third Party Content. Unless expressly stated otherwise, Engravers’ Hive does not endorse or adopt Third Party Content and makes no representation, warranty or guarantee as to accuracy, completeness, timeliness or reliability of Third Party Content or the safety of any third party website.

8.3. If you use the links contained on our Website to access Third Party Content you do so entirely at your own risk and liability. In addition, without limiting any other part of the Terms, reference to any products, services, processes or other information by name, trade mark, manufacturer, supplier or otherwise on or via the Website does not constitute or imply any endorsement, sponsorship or recommendation by Engravers’ Hive.


9.1. The Website and Content are provided "as is" without warranty of any kind, express or implied. Except to the extent required by the law, Engravers’ Hive does not make any representations or warranties as to the Website, including but not limited to, warranties of merchantability and fitness for a particular purpose, title, non-infringement, security, informational content, system integration or accuracy and the express warranty of quiet enjoyment or as to the accuracy or suitability of information, descriptions, guidelines and images on the Website including colour, design and texture samples, descriptions of any materials or products, services, offers, merchants or any other information shown on the Website.

9.2. Engravers’ Hive does not represent or warrant that the Website or its server(s), applications or functionalities are free of viruses or other harmful components, and you bear the entire risk of losses or damages that you may incur or suffer as a result of any use of or visit to this Website Engravers’ Hive does not guarantee continuous, uninterrupted, error-free or secure access to the Website or its services, since the operation of the Website may be interfered with by numerous factors outside of Engravers’ Hive control.


10.1. Except to the extent required by the law or as is expressly set out in the Terms, Engravers’ Hive specifically disclaims all or any liability arising from your access to or use of the Website and Content, making any Order or purchasing any services or program, and in no event will Engravers’ Hive, its subsidiaries, affiliates, officers, directors, shareholders, employees or agents be liable for any loss or damage of any kind, including indirect, incidental, consequential, punitive, or special damages or any loss of use, loss of profits or loss of data, whether in an action in contract, tort, strict liability or otherwise (including but not limited to negligence), arising out of or in any way connected with those matters (even if Engravers’ Hive has been advised of the possibility of such damages).

10.2. In any event, Engravers’ Hive total liability to you for damages, losses, and causes of action (whetherin contract or tort (including, but not limited to, negligence) or otherwise) will not exceed the amount paid by you, if any, for accessing the Website or purchasing any products or services.

10.3. Engravers’ Hive liability for breach of any condition or warranty implied by legislation is, at Engravers’ Hive option, limited to supplying the products or services again or payment of the cost of having theproduct or services supplied again.

10.4. Without limiting the above, you acknowledge that Engravers’ Hive accepts no responsibility or any liability for orders made by you, and you acknowledge that Instructions are to be strictly observed and followed at your own risk. Engravers’ Hive does not accept any responsibility or liability for any information or errors provided by you in the order, or in booking or receiving any products or services, including your failure to do all things necessary to ensure the order, booking and receipt of the product or services, are suitable and safe for your circumstances.

10.5. You release and forever discharge Engravers’ Hive, its officers, employees and agents from all and anyloss, damage or liability (including indirect, special or consequential) excluded under these Terms, including from any third party claim, except to the extent that any legislation applies and cannot be lawfully excluded.


11.1. You indemnify and will keep indemnified, Engravers’ Hive and its subsidiaries, affiliates, officers, directors, agents, shareholders, employees or agents and will hold us harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of the Terms, or your violation of any law or the rights of any party. You also indemnify and will keep indemnified Engravers’ Hive from any and all damage you may cause Engravers’ Hive, its business, or the Website due to your interaction with the Website including without limitation your contributions, if any to the Website.

11.2. You indemnify and will keep indemnified and hold harmless Engravers’ Hive , its officers, employees andagents against any loss or damage of any kind that is either excluded under the Terms, including from any third party claim, for any property or injury to or death of any person, or caused as a result in any way by a breach by you of the Terms, any negligent act or omission or wilful misconduct of yours or any claim, suit or action brought against Engravers’ Hive as a result of your ordering, booking and receiving any services or programs.

11.3. This clause contains continuing separate obligations and it survives termination.


12.1. Engravers’ Hive reserves the right, without notice and in its sole discretion, to restrict or terminate your ability to use the Website, and to limit, block or prevent access to and use of this Website, products or services, including access to and use of your account or orders, without any liability to you

12.2 Engravers’ Hive reserves its right to refuse service, terminate an order or change or remove the Website or Content at its sole discretion and will not be liable for any damages, loss or expenses of any kind, including indirect or consequential loss or damage, suffered or incurred by you in any way (including due to negligence) as a result of refusal, termination, change or removal, or in connection with your reliance on the Order in any way, other than a refund that is expressly permitted under the Terms.


13.1. We may revise and update these Terms from time to time and will publish the updated Terms on our Website. You acknowledge and agree that you are bound by these Terms as published from time to time including updated and revised Terms. Engravers’ Hive recommends that you periodically visit this page to review and familiarise yourself with all Terms and review the Website generally to familiarize yourself with updates or revisions. We are not obliged to notify you prior to any changes to the Website or Terms, it is your responsibility to check the Website and Terms from time to time.


14.1. Engravers’ Hive policies as published on the Website form part of these Terms and governs the use of the Website, including our Privacy Policy which governs our practices for the collection, use and disclosure of your personal information. By agreeing to the Terms you are also agreeing to the Privacy Policy.


15.1. Unless otherwise expressly stated, these Terms prevail over any representation made on the Website or by Engravers’ Hive staff and personnel.

15.2. If either party fails to do anything it is entitled to under these Terms that does not amount to a waiver of that right. Any waiver or variation must be in writing.

15.3. If any clause or part of a clause is illegal or unenforceable, it is to be treated as removed, but the rest of this document is not affected.